Orders, Returns, Exchanges
Please allow 5-8 business days for orders to be processed and packed on top of the shipping schedule that you select.
Everything in our catalog and on our website is unconditionally guaranteed. To return any unopened item, ship it back to us via insured mail or UPS with in 45 days. We will gladly refund the cost of the item. If you would like to exchange an item for a different size, color or new item, please send it to us unopened and we will pay the freight back to you on the exchange. Original shipping charges are not refundable.
Please send returns and exchanges to:
507 North York Street
Mechanicsburg, PA 17055
Please Note: If you purchased a Caromal Colours® product at a retail location and need a return or exchange, please take it to the store where it was originally purchased. The address above is only for returns and exchanges of products purchased from our website or one of our catalogs.